Returns & Exchanges

Theory accepts returns of unworn, unwashed, or defective merchandise within 30 days of the original ship date. Items must be returned with all original tags attached and in their original packaging to be eligible for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid UPS shipping label provided at the end of the return request process.

3

Pack Your Items

Securely pack your merchandise in the original box, ensuring all original tags are attached, and include the return packing slip.

4

Drop Off and Track

Drop off your package at any authorized UPS location and retain your tracking number until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing